Refund & Returns Policy
Last Updated: 2026/06/13
Overview
Happy Duck Coffee strives to provide quality products and customer service.
Because our products are food-related consumables, all sales are generally final.
Order Cancellations
Order cancellation requests may be considered on a case-by-case basis prior to shipment.
Once an order has been shipped, cancellation is generally not possible.
To request a cancellation, contact:
Returns
We do not accept returns for coffee, consumable products, or opened products.
Damaged, Defective, or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible at:
We may request photographs or additional information regarding the issue.
At our sole discretion, we may:
-
Replace the item;
-
Issue store credit; or
-
Provide a refund.
Non-Returnable Items
The following items are generally not eligible for return:
-
Opened coffee products
-
Used products
-
Products damaged after delivery
-
Clearance or final sale items
Contact
For questions regarding this Refund Policy, please contact: