Terms & Privacy

Terms & Conditions

Last Updated: 2026/06/13

1. Acceptance of Terms

These Terms & Conditions govern your use of the Happy Duck Coffee website and the purchase of products from us.

By accessing our website or placing an order, you agree to these Terms & Conditions.

2. Business Information

Happy Duck Coffee is operated by:

Fraser Valley Vending Ltd.
27161 18 Ave
Aldergrove, BC V4W 2N5
Canada

Email: info@fvvending.com

3. Products

We sell coffee beans and related coffee products.

Product descriptions, pricing, availability, and specifications may change without notice.

We make reasonable efforts to accurately display products but cannot guarantee that colors, packaging, or product appearances will exactly match what is displayed online.

4. Orders

All orders are subject to acceptance and availability.

We reserve the right to refuse, limit, or cancel orders at our discretion.

If an order is cancelled after payment has been processed, any applicable refund will be issued to the original payment method.

5. Pricing and Payment

All prices are displayed in Canadian Dollars (CAD) unless otherwise stated.

Payment is processed securely through Stripe and its supported payment methods, including Apple Pay, Google Pay, and Link where available.

6. Shipping

We currently ship within Canada.

Delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by carriers, weather events, customs processes, or circumstances beyond our control.

7. Product Issues

If you receive a damaged, defective, or incorrect product, please contact us promptly at:

info@fvvending.com

We may, at our discretion, provide a replacement, store credit, or refund.

8. Intellectual Property

All website content, including text, branding, logos, graphics, and images, is the property of Happy Duck Coffee or its licensors and may not be reproduced without permission.

9. Limitation of Liability

To the maximum extent permitted by law, Fraser Valley Vending Ltd. shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the applicable order.

10. Governing Law

These Terms & Conditions are governed by the laws of the Province of British Columbia and the applicable laws of Canada.

11. Changes

We may update these Terms & Conditions at any time. Continued use of the website constitutes acceptance of any updated terms.

Privacy Policy

Last Updated: 2026/06/13

1. Introduction

Happy Duck Coffee (“we”, “us”, “our”) is operated by Fraser Valley Vending Ltd. We are committed to protecting your privacy and handling personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Contact Information

Fraser Valley Vending Ltd.
Operating as Happy Duck Coffee
27161 18 Ave
Aldergrove, BC V4W 2N5
Canada

Email: info@fvvending.com

3. Information We Collect

We may collect information including:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Order and purchase history

  • Payment-related information processed through Stripe

  • Website usage and analytics information

  • Marketing preferences

4. How We Use Your Information

We use personal information to:

  • Process and fulfill orders

  • Provide customer service

  • Communicate regarding purchases

  • Improve our website and services

  • Send marketing communications where permitted by law or with your consent

  • Prevent fraud and protect our business

5. Payment Processing

Payments are processed through Stripe. We do not store complete payment card information on our servers. Payment information is handled in accordance with Stripe’s privacy and security practices.

Apple Pay, Google Pay, and Link may also be available through Stripe.

6. Analytics and Website Technologies

We use tools such as:

  • Google Analytics

  • Google Tag Manager

  • YouTube embeds

These services may collect technical information about website usage, including device information, browser information, and interactions with our website.

7. Marketing Communications

If you subscribe to our newsletter or otherwise consent to receive marketing communications, we may send promotional emails regarding products, offers, and updates.

You may unsubscribe at any time using the unsubscribe link included in our emails.

8. Disclosure of Information

We do not sell personal information.

We may share information with service providers that assist us in operating our business, including:

  • Payment processors

  • Shipping providers

  • Website hosting providers

  • Analytics providers

  • Email marketing providers

Information may also be disclosed where required by law.

9. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, or misuse.

10. Access and Correction

You may request access to or correction of your personal information by contacting us at:

info@fvvending.com

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.